Money Back Guarantee
30-Day Money Back Guarantee Policy
At Slender Flora, we stand behind the quality of our dietary supplements and want you to be completely satisfied with your purchase. That’s why we offer a 30-Day Money Back Guarantee on all our products.
Policy Details
If you are not satisfied with your purchase for any reason, you may return the product within 30 days of the purchase date for a full refund. Please note the following conditions:
Eligibility for Refund
- Products must be returned within 30 days of the purchase date.
- The product must be in its original packaging and condition.
- Opened products are eligible for a refund if at least 50% of the product remains.
How to Initiate a Return
- Ship your mostly unused product (at least 50%) back to us to:
SlenderFlora,
Attn: Returns,
6501 N Avondale Ave,
Chicago, IL 60631 - Make sure to include your order number and the reason for the return in your shipment.
- Return postage not included
Refund Process
Once we receive your returned product, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Please allow 5-7 business days for the refund to reflect in your account, depending on your bank or credit card provider.
Exceptions
Products purchased on sale or through promotional offers are not eligible for a refund. Additionally, items that are damaged or missing parts for reasons not due to our error may not be eligible for a full refund.
Contact Us
If you have any questions about our Money Back Guarantee or the return process, please reach out to our customer service team at support@slenderflora.com or (845)547–7515. We are here to help!
Thank you for choosing Slender Flora! We appreciate your trust in our products and are committed to your satisfaction.