Shipping Policy
Shipping Policy for SlenderFlora.com
Thank you for choosing Slender Flora! We are committed to providing you with the best shopping experience possible. Below is our standard shipping policy to help you understand how we handle your orders.
1. Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to meet your needs, including standard and expedited shipping.
3. Delivery Times
- Standard Shipping: Typically 3-7 business days (depending on your location).
- Expedited Shipping: Typically 1-3 business days (available at an additional cost).
Please note that delivery times are estimates and can vary based on factors outside of our control, such as weather conditions or carrier delays.
4. Shipping Destinations
We currently ship to addresses within the United States. Unfortunately, we do not ship internationally at this time.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
6. Lost or Stolen Packages
Slender Flora is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please contact the carrier directly. If you believe your package is lost, please reach out to our customer service team for assistance.
7. Address Changes
If you need to change your shipping address after placing an order, please contact us as soon as possible. Once an order has been processed or shipped, we cannot change the shipping address.
8. Returns and Exchanges
Please refer to our Return Policy for information on how to return or exchange items.
9. Contact Us
If you have any questions about our shipping policy or your order, please contact our customer service team at service@slimflora.com or (888)888-8888.
Thank you for choosing Slender Flora! We appreciate your business and look forward to serving you.